Shipping & Order Information

Order Processing & Lead Times

All Alma Jay Art pieces are created with care to ensure quality and consistency.

Art Prints & Photographic Prints:
Printed to order. Shipped in 1-3 business days

 
Canvas Art
Shipped in 1-3 business days 

Packaging

Your artwork is packaged carefully to arrive in excellent condition.

A4 Prints & Art Cards are sealed in a protective sleeve with a backing board and shipped flat.
Larger Prints may be rolled and shipped in sturdy protective tubes.

All packaging materials are chosen to minimise movement and protect artwork during transit.

Tracking

Tracking details, if applicable, will be provided once your order has been shipped.

If you have any questions about shipping, packaging, or order processing,

 please don’t hesitate to get in touch via our Contact page. 

Customer Care Policy

All care is taken in packaging your purchase for delivery

Should any damage occur in transit please Contact us with photographic evidence

to arrange a suitable outcome